We do NOT offer refunds and/or exchanges unless we as a business decides to make accommodations. Please be sure to pick the right phone case when ordering as we are not responsible. We recommend checking the settings on yoir device to confirm which case will be the right fit for you!

Wrong package address/ Shipping:
If you enter the wrong address on your package and it gets returned to us, we will reach out to re send the package to you. You will have to pay for shipping. We are not responsible for lost packages. Once orders are shipped out you can check your tracking for updates and contact the shipping couriers for problems as we do NOT control shipping.

Please make sure you enter your correct contact information to receive updates about your order as tracking numbers will only be provided through information provided and not through DM to protect your information.